Utopia Modern Salon Suites

CANCELLATION & NO-SHOW POLICY In order to continue providing the best possible scheduling options, I require 24 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 24 hours notice or fail to show up for a scheduled appointment, you will be charged 50% of the estimated total for booked services. Should you need to cancel your appointment due to unexpected illness, unsafe weather conditions, power outages, or other force majeure events with less than 24 hours notice, the cancellation policy above applies unless I am able to fill your booking in time. I understand that accidents and emergencies happen that prevent 24 hour notice for canceling or rescheduling your appointment. I will offer grace at my discretion. LATE ARRIVAL POLICY In order to continue providing the best possible service to my guests, I will not allow any clients’ late arrival to affect another guest in my business. If you arrive to the salon past your scheduled appointment start time, and we will not be able to complete all of your services scheduled, the Cancellation and No-Show Policy applies. This policy allows me to always have plenty of time to serve my clients thoroughly and will ensure I am running on time for you at each visit.